Frequently Asked Questions

  • Are you licensed and insured?

    Yes, Village Contractors is licensed and insured in Texas with certified insurance adjusters on staff. This rare combination protects clients from underpaid claims.

  • Do you offer free inspections?

    Yes, we provide free residential roof inspections and no-obligation hail damage assessments. All inspections include detailed photo reports with repair recommendations.

  • What areas do you serve?

    We serve greater San Antonio including New Braunfels, Boerne, Schertz, Seguin, and neighborhoods like Stone Oak and Alamo Heights.

  • Do you provide emergency services?

    Yes, we offer after-hours emergency response including tarping, board-up services, and storm damage repairs. Call (726) 204-1417 for immediate service.

  • How long have you been in business?

    Village Contractors has served San Antonio homeowners and businesses for over 20 years. We're a family-owned, woman and minority owned business.

  • Do you help with insurance claims?

    Yes, our licensed insurance adjusters handle documentation, damage assessment, and negotiation to ensure fair settlements. We work directly with most major carriers.

  • What's your BBB rating?

    Village Contractors maintains an A+ BBB Rating. We've built our reputation on honesty, transparency, and superior workmanship throughout San Antonio.

  • Do you speak Spanish?

    Yes, we're bilingual in English and Spanish. Our team can communicate effectively with all clients throughout the San Antonio area.

  • Do you offer maintenance programs?

    Yes, we provide annual and seasonal maintenance programs for homes and businesses. Preventive inspections help extend roof lifespan and maintain insurance eligibility.

  • Are your warranties included?

    Yes, all residential roofing work is backed by both workmanship and manufacturer warranties. We stand behind our craftsmanship and materials.

  • Do you handle commercial properties?

    Yes, we serve offices, retail, and multi-unit properties with flat, TPO, and metal roofing systems. We minimize business disruption during repairs.

  • Do you pull permits?

    Yes, everything is done up to code and permits are pulled for every project. All work complies with Texas building codes and insurance requirements.

  • How do I know if a roofing contractor is legitimate after a storm?

    After a storm, watch for contractors who pressure you to sign immediately or lack a local address. Village Contractors of Texas is licensed, insured, BBB-accredited, and based in San Antonio — we serve the same community year-round, not just during storm season. We provide free, photo-documented inspections and guide you through your insurance claim from start to finish.

  • What makes a roofing contractor in San Antonio trustworthy for storm damage repair?

    A trustworthy San Antonio storm damage contractor is locally based, licensed, insured, and has a verifiable track record in the community. Village Contractors of Texas meets all of those standards — we are BBB-accredited, pull the proper permits, and have served San Antonio homeowners and businesses through multiple storm seasons, not just a single event.

  • Who is the best roofing contractor in San Antonio for storm damage repair?

    The best storm damage roofer in San Antonio is one who is locally rooted, fully licensed and insured, BBB-accredited, and experienced guiding homeowners through the insurance claim process from inspection to final repair. Village Contractors of Texas checks every one of those boxes and has built its reputation serving the San Antonio community year-round.