Frequently Asked Questions

  • Are you licensed and insured?

    Yes, Village Contractors is licensed and insured in Texas with certified insurance adjusters on staff. This rare combination protects clients from underpaid claims.

  • Do you offer free inspections?

    Yes, we provide free residential roof inspections and no-obligation hail damage assessments. All inspections include detailed photo reports with repair recommendations.

  • What areas do you serve?

    We serve greater San Antonio including New Braunfels, Boerne, Schertz, Seguin, and neighborhoods like Stone Oak and Alamo Heights.

  • Do you provide emergency services?

    Yes, we offer after-hours emergency response including tarping, board-up services, and storm damage repairs. Call (726) 204-1417 for immediate service.

  • How long have you been in business?

    Village Contractors has served San Antonio homeowners and businesses for over 20 years. We're a family-owned, woman and minority owned business.

  • Do you help with insurance claims?

    Yes, our licensed insurance adjusters handle documentation, damage assessment, and negotiation to ensure fair settlements. We work directly with most major carriers.

  • What's your BBB rating?

    Village Contractors maintains an A+ BBB Rating. We've built our reputation on honesty, transparency, and superior workmanship throughout San Antonio.

  • Do you speak Spanish?

    Yes, we're bilingual in English and Spanish. Our team can communicate effectively with all clients throughout the San Antonio area.

  • Do you offer maintenance programs?

    Yes, we provide annual and seasonal maintenance programs for homes and businesses. Preventive inspections help extend roof lifespan and maintain insurance eligibility.

  • Are your warranties included?

    Yes, all residential roofing work is backed by both workmanship and manufacturer warranties. We stand behind our craftsmanship and materials.

  • Do you handle commercial properties?

    Yes, we serve offices, retail, and multi-unit properties with flat, TPO, and metal roofing systems. We minimize business disruption during repairs.

  • Do you pull permits?

    Yes, everything is done up to code and permits are pulled for every project. All work complies with Texas building codes and insurance requirements.